Privacy Policy

Website Privacy Policy

We recognize that the privacy of your personal information is important. The purpose of this policy is to let you know how we handle the information collected through the use of this website. Portions of this website may describe privacy practices applicable to specific types of information or to information provided on specific webpages.

This policy does not apply to information collected through other means such as by telephone or in person, although that information may be protected by other privacy policies. As used in this policy, terms such as “we” or “our” and “Company” refer to Lile Insurance Group LLC, as well as all current and future affiliated entities.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This website is intended for a U.S. audience. Any information you provide, including any personal information, will be transferred to and processed by a computer server located within the U.S.

Cookies and Tracking

The Company uses various technologies, which may include “cookie” technology, to gather information from our website visitors such as pages visited and how often they are visited, and to enable certain features on this website. Cookies are small text files that may be placed on your computer when you visit a website or click on a URL. Cookies may include “single-session cookies” that generally record information during only a single visit to a website and then are erased, and “persistent” cookies that are generally stored on a computer unless or until they are deleted or are set to expire.

You may disable cookies and similar items by adjusting your browser preferences at any time; however, this may limit your ability to take advantage of all the features on this website. You may also manage the use of Flash technologies, with the Flash management tools available at Adobe's website. Note that we do not currently respond to web browser “Do Not Track” signals that provide a method to opt out of the collection of information about online activities over time and across third-party websites or online services because, among other reasons, there is no common definition of such signals and no industry-accepted standards for how such signals should be interpreted.

We may also allow third-party service providers to use cookies and other technologies to collect information and to track browsing activity over time and across third-party websites such as web

STATE CONSUMER PRIVACY NOTICE

This State Consumer Privacy Notice applies to residents of California, Colorado, Connecticut, Utah, or Virginia,1 and sets forth their rights under their respective state’s comprehensive privacy laws.

This State Consumer Privacy Notice supplements our Privacy Policy. It explains what Personal Information (PI) we collect about you, where and from whom we obtain it, why we collect it, and your respective state rights regarding it. If you are a California, Colorado, Connecticut, Utah, or Virginia resident, this notice applies to any PI that we collect about you.

Categories of Sources of PI

We obtain the categories of PI listed above from:

You or your authorized agent,

Service providers,

Publicly available information,

Activity on our apps and websites.

Collection from these sources may occur online, in person, via paper or other electronic means, and may occur automatically where state law permits such profiling absent an explicit request to opt-out.

Why We Collect PI

We collect your PI for one or more of the following business purposes:

To respond to an email or particular request from you

To communicate with you

To personalize services for you

To process an application as requested by you

To administer surveys and promotions

To provide you with information that we believe may be useful to you, such as information about products or services provided by us or other businesses

To perform analytics and to improve our products, websites, and advertising

To comply with applicable laws, regulations, and legal processes

To protect someone's health, safety, or welfare

To protect our rights, the rights of affiliates or related third parties, or take appropriate legal action

To keep a record of our transactions and communications

To detect and protect against security incidents

To debug to identify and repair errors

As otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law

Sharing Your PI

In the preceding twelve (12) months, we have not sold or shared any PI.

Third parties are not allowed to use or disclose your PI other than as specified in our contract and as permitted by law.

If we seek to use your PI for a materially different purpose than we previously disclosed in this notice, we will notify you and will not use your PI for this new purpose without your explicit consent.

Sensitive Personal Data

We only process Sensitive Personal Data to render services or offer products to you.

Your Rights

1. You have the right to request that we disclose certain information to you about our collection and use of your PI. Once we receive and confirm your verifiable consumer request, we will disclose to you:

What PI we collect about you

Where and from whom we collect PI about you

Our business purpose for collecting PI about you

The types of third parties with whom we share your PI

The specific pieces of PI we collect about you, in a readily-usable format

The types of PI that we disclosed about you for a business purpose, and the categories of third parties to whom we disclosed your PI

2. You have the right to be informed about the PI that we collect about you at the time that or before we collect it. This is that notice.

3. You have the right to request that we delete any PI about you that we have.

4. You have the right to request a correction of any inaccurate information in the PI we collect about you.

5. You have the right to stop us from sharing your PI to display advertisements to you based upon your activities, preferences, and interests.

6. If we use your sensitive PI for purposes other than to render services or offer products to you, you will have the right to request that we limit the processing of your sensitive PI.

7. You will not be discriminated against or penalized for exercising your rights to your PI, and we will honor your rights by not:

Denying you services,

Charging you different prices or rates for services,

Imposing penalties, or

Providing you with a different level or quality of services.

8. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why and you may appeal this decision (see additional information in Appeals section below).

How to Exercise Your Rights

You may exercise your rights by calling us at 866-780-8744 or submit your online request here.

You may be required to submit proof of your identity for these requests to be processed.

We will not be able to comply with your request if we are unable to confirm your identity.

You may designate an authorized agent to make a request on your behalf subject to proof of identity and authorization.

Timing

We will acknowledge receipt of your request within 10 days of receipt of your submission. You will receive our response to your request within 45 days of your request, unless we provide you with notice that it will take more than 45 days to respond (in that case, we won’t take more than 90 days to respond).

Appeals

If the business denies any of your requests, you may appeal by calling us at 866-780-8744 or submit your online request here.

We will respond to your appeal within 45 days of receipt, unless we notify you that we will require an additional 15 days to respond.

If you remain concerned about the result of that appeal, you may contact the attorney general in your state of residency.

Changes

We will review this notice annually and update it from time to time. Any changes will be posted on this page and will become effective as of the “Last Revised” date. We encourage you to review this notice periodically to be sure you are aware of those changes.

Last Revised: 01/22/2024